Legal
Privacy Policy
Last updated August 2026
1. What we collect
Samparka runs loyalty programs for restaurants, salons, hotels, and retail businesses. When a business sets up Samparka, and when their customers join a loyalty program through it, we collect the information needed to run that program — things like customer name, phone number, email address, and visit or purchase activity used to calculate points and rewards.
2. How we use it
We use this data to operate the loyalty dashboard, send program-related messages over WhatsApp, SMS, or email (such as points earned, reward reminders, or offers the business configures), and to give the business analytics on their own customers. We don't sell customer data to third parties.
3. Who it's shared with
Data is shared only with the messaging and infrastructure providers required to deliver the service (for example, WhatsApp Business API and SMS/email delivery providers), and with the business that owns the loyalty program, since it's their customer relationship.
4. Your choices
Customers can opt out of loyalty program messages at any time through the opt-out link or instructions included in those messages. Businesses can request export or deletion of their account data by contacting us directly.
5. Contact
Questions about this policy or a data request can be sent to samparkaservices@gmail.com.